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Terms & Conditions

Deposits: 50% deposit required to secure place (non-refundable).  

 

Final Payment: The balance is due no less than 45 days prior to the tour commencement date.

 

Cancellation Fees:

Guests may cancel in writing at any time prior to the departure date.  Cancellation charges will apply as per the following.  

 

  • 45-30 days prior 50% of total amount due

  • 29-15 days prior 75% of total amount due

  • 14-0 days prior 100% of total amount due

**This amount may be credited to another Magical Sunset tour departing within 12 months of the original tour you booked.

Unused Portions of the Tour:

We regret that refunds will not be given for any unused portions of the tour, such as meals, entry fees, accommodation or transfers. Magical Sunset does not authorise the employment of any overseas supplier to promise refunds to clients on our behalf.

 

Will the Tour Price or Itinerary Change:

If the number of participants on a tour is significantly less than budgeted, or if there is a significant change in exchange rates Magical Sunset reserves the right to amend the advertised price. We shall, however, do all in our power to maintain the published price. Occasionally circumstances beyond the control of Magical Sunset make it necessary to change the hotel or to make amendments to daily itineraries. Every effort will be made to advise guests of changes to their itinerary.

 

Travel Insurance:

Magical Sunset requires all participants to obtain comprehensive travel insurance for the duration of the tour at their own additional expense. A copy of your travel insurance, policy number, insurance company name and the insurance company 24hr international emergency assistance contact number must be provided to Magical Sunset prior to your departure date.

 

Limitation of Liability:

Magical Sunset is not a carrier, event or tourist attraction host, accommodation or dining service provider. All bookings made and tickets or coupons issued by Magical Sunset for transport, event, accommodation, dining and the like are issued as an agent for various service providers and are subject to the terms and conditions and limitations of liability imposed by each service provider. Magical Sunset is not responsible for their products or services. If a service provider does not deliver the product or service for which you have contracted, your remedy lies with the service provider, not Magical Sunset.

Please note, Magical Sunset will not be liable for any claim (eg. sickness, injury, death, damage or loss) arising from any change, delay, detention, breakdown, cancellation, failure, accident, act, omission or negligence of any such service provider however caused (contingencies). You must take out adequate travel insurance against such contingencies.